HPWH Program Terms & Conditions

Suitability
It is up to you to determine the suitability of a HPWH for your home/application. GP Conservation and your electric utility make no guarantee of fitness for a particular purpose and disclaim any liability for consequential damages arising out of the use of, or the inability to use the HPWH.

Returns
GP Conservation accepts returns of water heaters only under certain conditions. The unit to be returned must be (1) In new, undamaged condition, and (2) in its complete, intact packaging. If these conditions are met, a restocking fee of $140 and a return shipping fee of $180 will be deducted from your refund ($320 total).

Delivery
Curbside delivery service is included with the purchase of a HPWH, and is the only service available through this offer. Inside delivery and/or delivery up or down stairs is NOT available. Someone must be present to sign for delivery. If you need to reschedule your delivery, you must do so at least 24 hours prior to your delivery appointment.